These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Zentrix Consulting (“Company,” “we,” “our,” or “us”).
By accessing our website or engaging our ERP consulting services, you agree to be bound by these Terms.
1. Scope of Services
Zentrix Consulting provides professional services including:
Odoo ERP Implementation
Odoo Customization & Development
System Integration
Data Migration
Upgrade Services
Application Maintenance & Support (AMS)
ERP Consulting & Advisory
All services are delivered based on mutually agreed proposals, statements of work (SOW), or service agreements.
2. Engagement & Project Agreements
All project work requires:
Formal proposal approval
Signed agreement or purchase order
Defined scope of work
Payment terms confirmation
Any work outside the agreed scope may require a separate quotation and written approval.
3. Client Responsibilities
Clients agree to:
Provide accurate and complete information
Assign a primary project coordinator
Provide timely feedback and approvals
Ensure availability of required infrastructure
Comply with applicable laws and software licensing requirements
Delays caused by lack of client cooperation may impact timelines.
4. Fees & Payment Terms
Fees are outlined in project proposals or contracts.
Payments must be made as per agreed milestones.
Delayed payments may result in project suspension.
Taxes (if applicable) are the responsibility of the client.
Unless otherwise stated, fees are non-refundable once services have commenced.
5. Intellectual Property
Custom developments remain subject to agreed contractual terms.
Odoo software remains the property of its respective owner under its license terms.
Zentrix Consulting retains ownership of proprietary methodologies, frameworks, and reusable components unless otherwise agreed.
Clients receive rights to use deliverables as defined in the project agreement.
6. Confidentiality
Both parties agree to maintain strict confidentiality regarding:
Business processes
Technical documentation
Financial information
Trade secrets
Confidential information shall not be disclosed to third parties without prior written consent unless required by law.
7. Limitation of Liability
Zentrix Consulting shall not be liable for:
Indirect or consequential damages
Loss of profits or business interruption
Data loss resulting from client-side actions or third-party systems
Total liability shall not exceed the total fees paid for the specific service engagement.
8. Third-Party Services
Our services may involve integration with third-party tools or platforms. We are not responsible for:
Changes in third-party policies
Downtime of external platforms
Licensing issues beyond our control
Clients are responsible for maintaining valid licenses where required.
9. Termination
Either party may terminate the engagement:
With written notice as defined in the contract
For material breach of agreement
For non-payment
Upon termination, payment is due for all completed work up to the termination date.
10. Data Protection
We handle client data with appropriate security practices. However:
Clients are responsible for maintaining their own data backups unless specifically included in scope.
We are not liable for pre-existing data inconsistencies or corruption.
11. Governing Law
These Terms shall be governed by and interpreted under the laws of [Insert Jurisdiction].
Any disputes shall be resolved through arbitration or courts within the applicable jurisdiction.
12. Modifications
We reserve the right to modify these terms at any time. Updates will be posted on this page with a revised effective date.
Continued use of our website or services constitutes acceptance of the updated terms.
13. Contact Information
For questions regarding these terms:
Zentrix Consulting
Email: teamzentrixco@gmail.com
Phone: +91 85911 46665
Website: www.zentrixco.com